Lack of water not a serious problem, says SAPASMA
By Antonio De Jesús Aguado
Since January neighborhoods in the upper area of the city have had less water than usual. The problem is not considered serious by SAPASMA, but some residents are unhappy about the situation and have been thinking of holding a demonstration.
According to inhabitants of los Santos, Insurgentes and Jardines, for three months the water service provided by SAPASMA has not been regular. Up to three times a week the water is shut off and does not fill the tanks. When it does come back on, tinacos do not fill because of a lack of pressure, and some people have cisterns that are filled first and there for use up most of the water in the pipes.
A resident of los Santos, Leonardo Jaramillo, said that he had to buy a second tank to use as a reserve; he also placed some containers next to the water intake, which he manually fills some mornings. Jaramillo said he has complained about the bad service. “Once,” he said, “I went to the offices but the service was horrible and they treated me as if they were doing me a favor.” Luz López, from the same neighborhood, commented that once she did not have water for the bathroom or to wash the dishes, so she had to spend money to buy purified water and send her clothing to the laundry.
Rosalba González, from fraccionamiento Insurgentes, said that she does not suffer a lack of water because in her house there are only two people and they do not use much, and also they have a cistern. However, she added, it is very easy to see when the service is failing because people come to her asking for a bucket of water. Also, she said, in front of her house there is a water dispenser and sometimes it is busy, then later people are angry because it is empty and the machine does not give them any water or refund their money. In fraccionamiento Jardines, some said that they ask for buckets of water directly at the well facility.
This problem, according to the residents, could be happening because the well is working at only 40 percent of its capacity, and also because there could be clandestine pipes that redirect the water to rural communities or private properties.